Quality Policy

hpda architecture limited is an architectural practice registered with the Architects Registration Board and has chosen to adopt a formal system for managing the quality of work. The model employed for this is the international Standard BS EN ISO 9000 – Quality Management Systems and we have used guidance prepared by the RIBA (The RIBA Quality Management Toolkit) and supplementary guidance from other authoritative sources.

It is our conviction that in adopting systems such as those herein will help us deliver our objective of providing a reliable and competent architectural service to our clients and the users of the buildings/spaces we design or other services we provide as architects. We also believe that the systems will assist us in collaborations and other working relationships with other professionals and/or contractors and suppliers.

There is 100% commitment within the practice to the operation and upkeep of our systems, which are regularly reviewed and updated against our own methods and innovations and against changes in external influences be they quality standards, legislation, industry standards, custom or practice.

This commitment is driven from all levels within the company with leadership from the management and continuous improvements via feedback from all staff involved in our projects.

It is hpda architecture limited policy to continuous improve our quality by monitoring, measuring and enhancing our quality and procedural system.

Implementation of the quality policy is the responsibility of every member of staff, starting with the directors, who take policy decisions which enable the correct action to be implemented throughout the practice.

The directors are also responsible along with the quality manager, for implementation of the quality policy.

All new staff are instructed in the requirements and use of the systems as a part of their introduction to the wider objectives of the practice.

It is mandatory for all staff to adhere to the procedures set out.

Hpda architecture limited commits itself to additionally be audited externally by a UKAS acknowledged body to assess the quality management and for certification.